1. What types of bags do you offer?
We offer a wide range of bags, including totes, crossbody bags, clutches, shoulder bags, and backpacks. Each design is carefully selected to blend style and practicality.
2. What materials are your bags made from?
Our bags are crafted from high-quality materials such as genuine leather, vegan leather, and durable fabrics, ensuring both style and long-lasting durability.
3. Do you offer international shipping?
Yes, we offer international shipping! Shipping fees and delivery times may vary depending on your location.
4. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number to follow your bag’s journey to you.
5. Can I return or exchange a bag?
Yes, we accept returns or exchanges within 30 days of purchase, provided the item is in unused condition. Please refer to our return policy for more details.
6. How should I care for my Chic Harbour bag?
To maintain the quality of your bag, avoid exposure to direct sunlight for long periods, clean it with a soft cloth, and store it in a dust bag when not in use.
7. Do you offer gift cards?
Yes, we offer gift cards that can be used on any purchase at Chic Harbour. They’re perfect for gifting to someone special!
8. Are your bags sustainable?
We strive to make ethical choices in sourcing materials and packaging. Our eco-friendly bags and conscious production process reflect our commitment to sustainability.
9. Do you have a loyalty program?
Yes! We have a loyalty program where you can earn points with every purchase. These points can be redeemed for discounts on future orders.
10. How can I contact customer support?
You can reach our customer support team via email at support@chicharbourbags.com or through our website’s live chat for quick assistance.